Refund policy

RETURNS & REFUNDS

We want you to truly love your LA FORZA pieces. If something isn’t quite right, we’re here to help.

RETURN WINDOW
You may request a return within 7 days of delivery.

ELIGIBILITY
To be eligible for a return, items must be:

  • Unworn and in their original condition

  • Free from damage or visible signs of wear

  • Returned with original packaging

NON-RETURNABLE ITEMS
For hygiene and quality reasons, the following items are final sale:

  • Earrings

  • Items marked as final sale

HOW TO START A RETURN
To begin a return, please email us at contact.laforza@gmail.com with your order number. We’ll guide you through the next steps.

RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is faulty or incorrect.

REFUNDS
Once we receive and inspect your return, we’ll notify you as soon as possible.
Approved refunds will be issued to your original payment method within 5–10 business days.

Please note that original shipping fees are non-refundable.

EXCHANGES
We don’t offer direct exchanges at this time, but you’re welcome to place a new order once your return has been processed.

DAMAGED OR INCORRECT ITEMS
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and a photo. We’ll make it right.

NEED HELP?
If you have any questions at all, feel free to reach out—we’re always happy to assist.

Contact us at contact.laforza@gmail.com